Privacy Policy

Last updated: July 5, 2026

Introduction

WY Solutions (“we,” “us,” or “our”) is a small IT consultancy based in Kingston, Ontario, helping small businesses across the Kingston region and remotely across Canada use technology securely and affordably. We take your privacy seriously.

This Privacy Policy explains how we handle personal information when you visit our website at wyang.ca (the “Website”) or contact us about our services. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other privacy laws that apply to us. By using the Website, you agree to this Privacy Policy. If you do not agree, please do not use the Website.

1. Information We Collect

a. Information you give us

When you fill out the contact form on our Website, or otherwise reach out to ask about or arrange our services, you may provide:

  • Your name and, if relevant, your business name
  • Contact details, such as your email address and any phone number you choose to share
  • Details about your business and the technology needs, questions, or issues you describe to us

We only collect the information you choose to send us. We do not run newsletter sign-ups or collect job applications or resumes through this Website.

b. Information collected automatically

Like most websites, our site and its hosting provider may automatically log basic technical information when you visit, such as:

  • IP address and approximate geographic location
  • Browser type, operating system, and device type
  • Pages viewed and how you move through the site

Our contact form is protected by Cloudflare Turnstile, an anti-spam check that may process limited technical information from your browser to confirm you are not an automated bot.

c. Client information during service engagements

When you hire us to deliver IT services—such as cloud, cybersecurity, backup, or AI work—we may be given access to your systems, accounts, or data so that we can do that work. How we access, use, and safeguard that information is governed by the written agreement we put in place for the engagement, and we treat it as confidential. This Privacy Policy covers our Website and general inquiries; it does not replace the terms of any separate service agreement.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry, answer questions about our services, and arrange a consultation
  • Provide, and follow up on, the IT services you ask us for
  • Keep our Website secure and working properly, and prevent spam and abuse
  • Meet our legal, tax, and record-keeping obligations

We do not sell your personal information, and we do not use it to send you marketing you did not ask for.

3. When We Share Your Information

We keep your information to ourselves, except in these limited situations:

  • Service providers: We use a small number of trusted providers to run our Website and business—for example, our website host (Cloudflare Pages) and our contact-form provider (Formspark). They may only use your information to provide their service to us and are expected to protect it.
  • Legal requirements: We may disclose information if we are required to by law or legal process, or where we reasonably believe it is necessary to protect our rights, our clients, or the safety of others.
  • With your consent: We will share your information for any other purpose only after discussing it with you and obtaining your consent.

In the event we ever sell or transfer the business, your information may be transferred as part of that transaction, and the new owner would remain bound by this Privacy Policy.

4. Cookies and Tracking

We keep tracking to a minimum. We do not use advertising cookies or third-party analytics that profile you across the web. Your browser may store a small preference locally (such as your light or dark theme choice), and our security provider may set essential cookies needed to keep the site safe. You can manage or clear cookies through your browser settings; doing so may affect some site features.

5. How We Protect Your Information

Because part of what we do is help businesses stay secure, we take the protection of your information seriously. Our safeguards include:

  • Serving the Website over secure, encrypted (HTTPS) connections
  • Limiting access to personal information to those who need it
  • Reviewing how we collect, store, and handle information

That said, no method of transmitting or storing information over the internet is completely secure, so we cannot guarantee absolute security.

6. How Long We Keep It

We keep your personal information only for as long as we need it to respond to you, deliver the services you asked for, and meet our legal obligations. When we no longer need it, we securely delete or anonymize it.

7. Your Privacy Rights

Under PIPEDA and other applicable laws, you may have the right to:

  • Ask for access to, or a copy of, the personal information we hold about you
  • Correct or update your information
  • Ask us to delete your information
  • Withdraw your consent to our use of your information

To exercise any of these rights, email us at [email protected] and we will respond as required by law. If you are not satisfied with how we handle a concern, you also have the right to contact the Office of the Privacy Commissioner of Canada.

Our Website may link to other websites or services that we do not control. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We recommend reviewing the privacy policy of any external site you visit.

9. Where Your Information Is Processed

Our website host and service providers may store or process information on servers located in Canada or other countries, including the United States. Where your information is handled outside Canada, we take reasonable steps to ensure it remains protected in line with this Privacy Policy and applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last updated” date revised accordingly. Your continued use of the Website after a change takes effect means you accept the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

WY Solutions
Kingston, Ontario, Canada
[email protected]

Thank you for trusting WY Solutions with your information. We’re committed to handling it responsibly.